tag:blogger.com,1999:blog-28401170.post4736482815311832168..comments2023-09-04T16:53:58.227+01:00Comments on ....the world's leading....: ....the world's leading....http://www.blogger.com/profile/04151866935732424950noreply@blogger.comBlogger11125tag:blogger.com,1999:blog-28401170.post-40248224630810540512007-07-29T21:43:00.000+01:002007-07-29T21:43:00.000+01:00An alternative supplier that we've found useful on...An alternative supplier that we've found useful on both a omestic and global level for both press cuttings and broadcast is TNS Media Intelligence. The account managemewnt team are available 24 hours a day and they respond to queries and requests almost instantly. In an industry where a number of the suppliers are digitalising their operations and treating clients as if they were in a 'factory', TNS seems to have retained the human touch - I recommend them!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28401170.post-53177839575782975132007-04-03T08:37:00.000+01:002007-04-03T08:37:00.000+01:00I switched from Press Index to NewsManager and nev...I switched from Press Index to NewsManager and never looked back.Jameshttps://www.blogger.com/profile/04557064424575105620noreply@blogger.comtag:blogger.com,1999:blog-28401170.post-91561438953054780362007-03-05T12:22:00.000+00:002007-03-05T12:22:00.000+00:00Durrants has invested a lot of time and money in i...Durrants has invested a lot of time and money in its sytems and people to ensure that we continue to lead the market. We monitor coverage from over 100 countries around the world and have more than 2,500 clients. I'd like to think they are all happy with our service. We pay particular attention to the relationships we build with our clients because a media monitoring service is only ever going to be as good as the client brief allows it to be. Our account managers ensure that the process of selecting media and setting up briefs is as simple as possible. If you haven't used Durrants for a while you should contact us, I think you might be pleasantly surprised.<BR/><BR/>Jeremy Thompson<BR/>Managing Director, DurrantsAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-28401170.post-64373093062214186372007-03-02T14:26:00.000+00:002007-03-02T14:26:00.000+00:00"Unfortunately, people make mistake"Wonderful..."Unfortunately, people make mistake"<BR/><BR/>Wonderful.......the world's leading....https://www.blogger.com/profile/04151866935732424950noreply@blogger.comtag:blogger.com,1999:blog-28401170.post-75986263062226312302007-03-01T09:44:00.000+00:002007-03-01T09:44:00.000+00:00I am sorry to hear that you've had an unpleasant e...I am sorry to hear that you've had an unpleasant experience with us and I unreservedly apologise for that. Unfortunately, people make mistake but if you wouldn't mind sending me an email -your comment is anonymous- it would be good to talk directly with you about how this situation occurred and to see if there's any way we can put it right.<BR/><BR/>Sarah Clark<BR/>RomeikeAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-28401170.post-27559092236430335352007-02-28T17:11:00.000+00:002007-02-28T17:11:00.000+00:00I have used a number of services over the years. D...I have used a number of services over the years. Durrants, Precise and Romeike. At one time or another they all seem to miss coverage for some reason. I have now been with Romeike for a number of years and have found that if I am clear in my instructions they can be and are very helpful.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28401170.post-15167271202595628792007-02-22T10:04:00.000+00:002007-02-22T10:04:00.000+00:00I've had good and bad experiences with Press Index...I've had good and bad experiences with Press Index. The quality of the digital clippings and monthly analysis provided has been balanced against really slow delivery of important coverage and - last week - receiving a piece of coverage almost 12 months old. Best of a bad bunch is a perfect summary. In answer to your DIY question re: Factiva and RSS feeds, I'd say that clipping services are becoming a secondary means of capturing coverage, which is no bad thing for junior PROS as tracking the media themselves helps them see how the coverage gained for their client fits into the bigger picture. Having PDFs sent straight to our inboxes might be convenient, but it can also make us lazy [soap box dismounted].Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28401170.post-57922648134460552732007-02-22T09:34:00.000+00:002007-02-22T09:34:00.000+00:00snip... "An email to your account manager asking t...snip... "An email to your account manager asking to put the website on the exclusion list does the trick." ...snip<BR/><BR/>No, hasn't worked - have requested the removal of certain sites up to 3 times. Also, they keep sending over this infernal list with about 4000 titles which you have to go through manually. I've done this once but a) excluded titles are still being included and b) with it being regularly updated it is extremely time consuming to go through it.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28401170.post-85632734625141651572007-02-21T18:26:00.000+00:002007-02-21T18:26:00.000+00:00Are there actually any good suppliers to the PR in...Are there actually any good suppliers to the PR industry?figgishttps://www.blogger.com/profile/10415900461391526240noreply@blogger.comtag:blogger.com,1999:blog-28401170.post-8709213853575884572007-02-21T15:15:00.000+00:002007-02-21T15:15:00.000+00:00I'd steer clear of Romeike, as they've just spent ...I'd steer clear of Romeike, as they've just spent the last six months sending me clippings for a completely different customer having updated my delivery address onto someone else's account. They only managed to pay attention, be helpful and actually fix the problem when we stopped paying them...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-28401170.post-20172085585647402122007-02-21T14:41:00.000+00:002007-02-21T14:41:00.000+00:00Actually, we've always found Press Index to be ext...Actually, we've always found Press Index to be extremely helpful when we've asked them to stop sending us these types of cuttings. An email to your account manager asking to put the website on the exclusion list does the trick.Anonymousnoreply@blogger.com