OK, so it's not "I'm having sex with my husband's best mate...and his wife" but a reader has sent Auntie TWL a missive with a desperate plea for help:
I've been working as an in-house PR manager for 3 years now and our clippings supplier is Press Index. Last year, I noticed that the cost of our clippings had doubled over a period of about 4 months. While I would love to be able to say that this was due to the efforts of our PR agency, sadly this was not the case - it was instead due to Press Index adding vast quantities of irrelevant online titles (especially those that just run press releases verbatim) and failing to apply our account filters properly. I estimate this is costing us several thousand pounds a year, even after I have tried to take steps to fix this. I would be interested to hear whether your other readers report similar frustrations?
I would like to change supplier but having looked at Romeike, Durrants etc, sadly I think PI are the best of a bad bunch. What do readers think about getting the PR agency to manage monitoring themselves, or using facilities like Factiva and RSS as a replacement? We do have both these services, however I am nervous they will miss important pieces.
I'm sure you have some views dear viewers! Please feel free to use our comment facility to get them off your lovely chests.
Personally, I think that Press Index should adopt "Best of a Bad Bunch" as its new corporate strapline...